Office:(256) 559-2333 After Hours:(256) 856-1530
Privacy Policy
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Encore Electrical Services, LLC, may collect from you, and how it is used. By using our website, www.encoreelectricalservices.com, you are accepting the practices described in this policy.
In addition to the cookies, Encore delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, read the Google Analytics definition here.
Other third parties may deliver cookies to your computer or mobile device to track your online behaviors over time and across nonaffiliated websites and/or deliver targeted advertisements either on this Site or on other websites.
You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by selecting a browser add-on here. Please note that the Add-on does not prevent information from being sent to Encore Electrical Services.
In addition, if you would like to opt out of having interest-based information collected by certain entities during your visits to this Site or other websites, please select collection opt-out. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes.
It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanism is device and browser-specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need to take the steps outlined above from each device and browser.
How We Use Your Information
Generally, we use the information we collect through this Site:
- to provide the information, products, and services you request.
- to provide you with effective customer service.
- to provide you with a personalized experience when you use this site.
- to contact you with information and notices related to using this site.
- to contact you with special offers and other information we believe will be of interest to you (following any privacy preferences you have expressed to us).
- to invite you to participate in surveys and provide Feedback to us (following any privacy preferences you have expressed to us).
- to improve the content, functionality, and usability of this Site.
- to better understand your needs and interests.
- to improve our products and services.
- to improve our marketing and promotional efforts.
- for security, credit, or fraud prevention purposes, and
- for any other purpose identified in an applicable Privacy Notice, click-through agreement, or other agreement between you and us.
We may transfer customer information to service providers, vendors, and other companies who globally support our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys. These companies must adhere to strict confidentiality obligations in a way that is consistent with this privacy policy and the agreements we enter into with them.
How We Share Your Information
With Third-Party Vendors. Encore Electrical Services shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; conduct surveys; and help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.
With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use. Any personal information contained in UGC can be read, collected, or used by others.
With Third-Party Social Media Platforms. We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Twitter). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform may be able to see the actions you have taken—for example, the products or services you have purchased. Thus, you should have no expectation of privacy in those actions.
Further, if you choose to link your profile on this Site with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value that can be matched by our partner company with a user on their platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.
Within Encore Electrical Services Corporate Family. We may share information collected through this Site with other companies in the Encore Electrical Services corporate structure. These affiliate companies are permitted to use your information for their marketing purposes and in a manner otherwise consistent with this Policy.
With our Franchisees. We may share information collected through this Site with our franchisees, who may be permitted to use your information for marketing purposes and in any manner otherwise consistent with this Policy.
With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt-out” or “opt-in,” as required by applicable law.
In Aggregate or De-Identified Form. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share, with third parties, information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively.
As Part of a Business Transfer. Your information may be transferred to a successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.
To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our rights or property or the rights, property or safety of our users or others.
As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will be consenting to the disclosure of your information as described in that privacy notice.
How We Protect Your Information
Encore Electrical Services takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.
Children’s Privacy
You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use, or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site.
Links to Other Websites
This Policy applies only to Encore Electrical Services -owned websites on which it is posted. Encore Electrical Services and its affiliates operate many different websites for different purposes and in different countries, where different laws may apply. If you visit another Encore Electrical Services website, please take a moment to review the privacy policy posted on that site to learn what information may be collected through that site and how it is processed.
This Site may also contain links to websites that are not operated by Encore Electrical Services or its affiliates. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Encore Electrical Services does not control these websites and is not responsible for their data practices.
Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.
Access to Your Information
If you would like to review, correct, and update the personal information you have provided to us through this Site, please contact us using the Contact Us link. We will respond to your request within a reasonable time or within the time limit set out by applicable privacy law. We will use reasonable efforts to comply with your request, as required by applicable law.
Retention of Personal Information
Encore Electrical Services retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.
Site Servers May Be Located anywhere.
Encore Electrical Services is a U.S. corporation and this Site is intended for a U.S. audience. The servers that support this Site and on which we store the information you provide to us through this Site may be located in a country other than where you reside. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries.
However, we will process your information following this Policy no matter where our data is stored. If you are located in a country other than the United States, by using this Site you consent to the transfer of your information to the United States.
Governing Law
This Policy shall be governed under the laws of the State of Alabama, United States of America without regard to its conflicts of law provisions.
Questions About This Policy or Our Data Practices
If you have questions or concerns about this Policy, any Privacy Notice, or Encore Electrical Service’s data practices, please contact us by email at support@encoreelectricans.com.
You may also contact us at (256) 559-2333.
Alabama License: 07746
Insurance Certificate: 809533613
Office # (256) 559-2333 Emergency After Hours # (256) 856-1530
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